Terms of Service

1. Authorized use only

CRM Fuerza Salud is an internal tool. It may be used only by authorized YT Grupo personnel, mainly the sales advisors of the Fuerza Salud line (sale of SANNA health insurance plans), and only for YT Grupo's internal business purposes. It is not offered to the public or to customers. Access is granted, and may be withdrawn, by YT Grupo.

2. Your account and responsibilities

• You are responsible for your account and for all activity carried out with your credentials. Keep your password secret and notify soporte@ytgrupo.pe immediately if you suspect unauthorized access.
• You are responsible for the accuracy of the information you record in the CRM (prospects, appointments, notes, quotes).
• You must keep the personal data of customers and prospects confidential and use it only for the purpose for which it was provided, in accordance with YT Grupo's policies and Peru's Personal Data Protection Law (Law No. 29733).

3. Google Calendar connection

Connecting your Google account to Google Calendar is optional. If you connect it, the app creates a secondary calendar named "Fuerza Salud" in your Google Calendar and adds to it the appointments you schedule in the CRM or in the Fuerza Salud funnel, as well as the internal company events to which you are invited or which apply to you (Despegue YT meetings, product trainings, workshops and welcome meetings). You can stop receiving company events at any time with the "Include company events" switch; the ones already added are then cancelled. The app only accesses that calendar created by it. You can disconnect Google Calendar at any time from the CRM, or revoke access at myaccount.google.com/permissions. The handling of this data is described in the Privacy Policy.

4. Acceptable use

You must not:

• Share your credentials or let another person use your account.
• Extract, download, copy or transfer customer, prospect or company data outside the app, except as required by your work and authorized by YT Grupo.
• Use the app for purposes unrelated to your work at YT Grupo, or to send unsolicited, misleading or unlawful messages.
• Attempt to access data or functions you are not authorized to use, interfere with the operation or security of the app, or reverse engineer it.

Breaching these rules may lead to suspension of access and to the measures provided for in YT Grupo's internal policies and in the law.

5. The service

The app is provided "as is" and "as available", as an internal work tool. YT Grupo strives to keep it available and working properly, but does not guarantee that it will be uninterrupted or error-free. YT Grupo may modify, suspend or discontinue the app or any of its functions, including the Google Calendar integration, at any time.

To the extent permitted by law, YT Grupo is not liable for indirect damages arising from the use of, or the inability to use, the app.

6. Intellectual property

The app, its source code, design, trademarks and content are the property of YATEL DATA S.A.C. / YT Grupo or its licensors. Using the app does not grant you any rights over them other than the right to use it for your work, under these terms. SANNA, Google, Google Calendar and WhatsApp are trademarks of their respective owners.

7. Termination of access

Your access to the app ends when your employment or contractual relationship with YT Grupo ends, or earlier if YT Grupo decides so, for example because of a breach of these terms. When access ends, you must not keep or use any data obtained through the app. Termination of access does not affect the events already created in your own Google Calendar, which you can delete at any time.

8. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Peru. Any dispute will be submitted to the courts of the judicial district of Lima, Peru.

9. Changes to these terms

YT Grupo may update these terms. The current version is always published on this page with its effective date. Continuing to use the app after a change means you accept the updated terms.

10. Contact

For questions about these terms, write to soporte@ytgrupo.pe.

Effective date: October 26, 2026.